TCSA Events

Turning Data into Insights Using AI: Explores ways AI can help turn data and information into useful insights for decision-making. AI is one of the biggest conversations in convenience retail right now. In November, we’ll look at what it means for Tribal operators. Your stores generate data every day: sales, fuel volumes, inventory, loyalty activity, […]

Beyond the Pump: Cannabis as a Tribal Retail Opportunity As the cannabis industry continues to evolve, Tribal Nations are exploring opportunities to expand their retail portfolios and create new sources of economic development. Join TCSA members and industry experts for a practical conversation about the opportunities and considerations surrounding Tribal cannabis retail. Attendees will hear […]

Building a successful Tribal convenience store doesn’t end when construction is complete and the doors open. Build It, Part 2 shifts the focus from building the facility to building the operations behind it. Attendees will explore the systems, processes, and practices that help convenience-store operations run efficiently, consistently, and sustainably. Through practical sessions and peer […]

Leading a High-Performing Team: Focused on helping leaders build effective, engaged teams and improve overall team performance. A strong option for store managers, supervisors, and other Tribal retail leaders. Great teams don’t happen by accident. They are built through strong leadership, clear expectations, effective communication, and a workplace culture where employees feel valued and accountable. […]

You’ve built it—now it’s time to lead it. TCSA’s May Membership Meeting continues our 2026–2027 learning series with a focus on the people behind successful tribal retail operations. Lead It will explore practical strategies for developing strong leaders, building and retaining a skilled workforce, strengthening workplace culture, and improving communication at every level. Through presentations, […]

Managing Generational Differences: Addresses the opportunities and challenges of managing a multigenerational workforce, including different communication styles, expectations, and approaches to work. Today’s workplace brings together employees from multiple generations, each with different experiences, communication preferences, expectations, and approaches to work. These differences can create challenges—but they can also bring valuable perspectives, skills, and strengths […]

Mastering Difficult Conversations: Focused on navigating challenging workplace conversations more effectively—an important skill for managers dealing with employee performance, conflict, customer situations, and other sensitive issues. Difficult conversations are an unavoidable part of leadership. Whether addressing employee performance, resolving conflict between team members, responding to a challenging customer situation, or navigating a sensitive workplace issue, how […]