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TCSA Benchmarking Study
TCSA Benchmarking Study
Empowering Tribal C-Stores Through Data-Driven Insights
January 22, 2025
The TCSA Benchmarking Study is an exclusive biennial research initiative designed to help Tribal convenience store operators evaluate performance, improve operations, increase profitability, and make informed business decisions.
By participating, you’ll gain access to comprehensive aggregated data that highlights industry trends, key performance indicators, and operational benchmarks from Tribal convenience stores across the country. These insights can help you identify opportunities for growth and make more informed strategic decisions.
Get Started Today
Participating in the TCSA Benchmarking Study provides access to valuable benchmarking data that can help strengthen your operations and improve business performance.
Don’t miss this opportunity to compare your results, identify areas for improvement, and gain insights that support long-term success.
For questions or additional information, please contact executivedirector@tribalcstores.org.
Who Is Eligible?
The study is open to all Tribes and Tribal enterprises that operate convenience stores, regardless of TCSA membership status.
Participation is not limited to TCSA members. Any eligible Tribal convenience store operator may participate and benefit from the study’s findings.
Why Participate?
- Valuable Insights: Compare your operation’s performance against aggregated data from other Tribal convenience stores in areas such as sales, staffing, profitability, and operational efficiency.
- Strategic Decision-Making: Use meaningful data to identify growth opportunities, streamline operations, and support strategic planning.
- Exclusive Access: Benchmarking reports are available exclusively to participating organizations and are not distributed outside the study.
- Confidentiality Guaranteed: All submitted data is provided directly to economist, Jonathan Taylor with Taylor Policy Group, and remains strictly confidential. Study results are presented only in aggregated from and do not identify individual participants.
How Does It Work?
- Download the blank data book template: Click here to download.
- Enter the requested operational and financial information following the instructions provided in the workbook.
- Submit your completed data book directly to Jonathan Taylor by February 5.
Zoom Q&A: January 22
Have questions about the study or the submission process?
Join our Zoom Q&A session with economist Jonathan Taylor and TCSA members who have successfully used benchmarking insights to strengthen their operations. Participants will have the opportunity to ask questions, learn best practices, and better understand how to maximize the value of their benchmarking results.
A recording of the session is available upon request. Please contact ExecutiveDirector@TribalCStores.org for access.
Project Timeline
January 15 2027: 2026 Survey released. Download the 2024 Benchmarking Study data book here.
January 22: Zoom Q&A Session with Jonathan Taylor and TCSA members who have participated in past studies. A recording of the Q+A session is available by request. Please contact executivedirector@tribalcstores.org to access the recording.
February 5: Completed submissions due.
April 2: Draft electronic data books sent to participants for review.
April 16: Participant feedback due.
April 23: Final electronic data books distributed to participants.
May 20-21: Results presentation via Zoom for participants.
May 28: Hard-copy data books mailed to participants.