C-stores in a Frictionless World

January 2021 Virtual Meeting

January 2021 Member Meeting (January 21, 2021)  ·  Scott Oakes

Scott Oakes (Gilbarco Veeder-Root, USA) shares insights on c-stores in a frictionless world. In 2020, we saw new customer demands for independence in their buying options.

From online shopping to mobile payment, this has transformed our modern marketplace. Essential businesses like Convenience Stores have been forced to quickly adapt to this change through leaps in technology and operation while maintaining effective safety measures.

During this session, Scott Oakes will discuss some of these innovations and how we see these changes continuing over the next few years. Scott is a POS and Food Service Marketing Manager at Gilbarco Veeder-Root, USA. He’s also an industry veteran with over 30 years in Point and Sale experience in the Convenience Store market. He helped pioneer Touchscreen POS technologies in the Convenience Store industry and worked with most of the Major Oil providers in developing these solutions.